Frequently Asked Questions

  • How do I order CaterPro for Windows?
    Call Ron Evans at (916) 645-8484.

  • What system resources are required to run CaterPro for Windows?
    You will need a minimum of 500 MB of RAM and at least 280 MB of space on your hard drive.

  • How do I pay for CaterPro for Windows?
    You will receive an invoice with the product. Prepayment is required if we enter your menus or customize reports.

  • Can I get a trial version of the product?
    Yes, a  trial version of the product is available for download. Click here to download the free trial.

  • What are the limitations of the trial?
    All CaterPro for Windows functions are available on the trial. The only limitation is that you will only be able to enter fifteen events into the database. If you want to continue using the system after fifteen events have been entered, you must purchase the product.

  • What is included in the price?
    The price includes the software on CD, a video user guide on CD, a printed copy of the user guide (approx. 250 pages), shipping, and 30 days of support.

  • Do you offer a support package?
    We offer 1 year of technical support for $150.00.

  • What happens after the support period ends?
    You can continue to use CaterPro, but will not receive technical support. There is no additional licensing fee to continue using the product.

  • Do I need Microsoft Office to run CaterPro?
    No, however you must have any version of Microsoft Word (other than the cloud version of Word in Office 365, which is not compatible with CaterPro) to produce letters.

  • Can I import contacts from Microsoft Outlook?
    Yes, you can import contact information directly from Microsoft Outlook to the CaterPro database.

  • Can I import contacts from Symantec’s ACT contact manager?
    Yes, but you must first import the contacts in ACT to Microsoft Outlook.

    Do I need Microsoft Access on my system to run CaterPro for Windows?
    No, the database drivers for Access are included with CaterPro.

  • Can CaterPro for Windows run with  Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10?
    Yes. CaterPro for Windows runs on computers running Windows 2000 or higher, including Windows XP,  Windows Me, Windows Vista, Windows 7, Windows 8 and Windows 10.

  • Can information from CaterPro be interfaced to other applications?
    Yes, from CaterPro you can create files that can be sent to calendar, spreadsheet and contact management programs, to name a few. There is now a sales interface so you can export menu item sales info to products like ChefTec. You can also export data from the CaterPro tables using Microsoft Access.